Delivery & Returns

Standard Shipping

We offer a standard shipping option by USPS.

Shipments within the contiguous United States should take between 2-5 business days and include a tracking number for your convenience. All other shipments should arrive within 10-21 business days and may not include a tracking number.

Your shipping costs will be calculated as part of the checkout process BEFORE you confirm and place your order.

International Destinations

We ship to 28 countries and counting!

  • Australia
  • Austria
  • Belgium
  • Brazil
  • Canada
  • Denmark
  • Finland
  • France
  • Germany
  • Greece
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan
  • Korea
  • Malaysia
  • Mexico
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Puerto Rico
  • Singapore
  • Spain
  • Sweden
  • Switzerland
  • Thailand
  • United Kingdom
  • United States

Our Return Policy

All products are backed by our 100% customer satisfaction guarantee! If you are unhappy for any reason, simply return them to us within 30 days of purchase for a full refund. Please note, sale yarn is not returnable.

Use the original shipping package the items where delivered in. Include a copy of the order invoice. Write on the invoice if you are requesting a return or exchange. We suggest USPS ground for return shipments.

Dragonfly Fibers, Returns and Exchanges
4106 Howard Ave
Kensington, MD 20895